Orders have a certain lead-time depending on which products have been bought. Each vendor has their own lead-time so please make sure you know what they are for each brand, especially if you've bought from multiple vendors.
Shipping is charged as a flat rate of R99
anywhere in South Africa and we try to deliver on an overnight basis where we can. If you live in a rural or outlying area then delivery will likely take a bit longer. Please get in touch
with us if you aren't sure how long delivery will take.
You will receive email updates as items become available for shipping and you will also receive multiple tracking emails as your parcel(s) travel to you.
Items more than 3kgs are considered heavy or bulky and will need a custom quotation to be created. Please
get in touch
and let us know what you're looking to buy so we can send an accurate quote to you. If you choose to check out, you will see a 'free' shipping rate to choose, however a custom shipping rate will be sent to you separately.
We ship to certain countries, please get in touch if your country doesn't appear in checkout. For international shipping we use EMS which is a trackable service via the postal services around the world. The fee for parcels up to 3kg is ZAR400. If your order is over 3kgs we will send a separate shipping fee to you.
If an item needs to be returned please get in touch with us within 14 days of your parcel being delivered and we will arrange a replacement with the vendor. The fee of the returned item will be for your own cost.
Please note, lingerie bottoms and swimwear bikini bottoms or one-pieces are not exchangeable or returnable due to hygiene reasons, so please ensure you purchase the correct size. If you are not sure what size to get, please get in touch
, we're happy to assist.